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Adobe Sign @ ASU

Transition Updates

Latest Updates


5/27/2022: 

ASU has transitioned to Adobe Sign. This tool has replaced DocuSign as the preferred e-signature platform. As a result, funding and support of DocuSign is no longer provided by UTO. 

DocuSign will be entering view-only mode July 1, 2022. If you still have essential documents stored in DocuSign and have not preserved them by transitioning them to Adobe Sign, please begin the manual transition process now to avoid future interruptions to your workflow. You can follow the steps listed here for transitioning templates and documents.

5/16/2022: You can now view the steps to transition to Adobe Sign here. Additionally, an Adobe Sign Knowledge Base page is now available, offering all KB articles in one convenient place! 


3/30/2022: Adobe Sign is available now! ASU will be transitioning to Adobe Sign in full, replacing DocuSign as the preferred platform. As a result, funding and support of DocuSign will no longer be provided by UTO as of June 30, 2022. To assist with a smooth transition, please read the steps to transitioning to Adobe Sign and corresponding details available on our Transition and template migration article. In need of further resources? Another of our articles, How to use ASU Adobe Sign, can also assist you in learning the basics. 


3/18/2022: We are pleased to report steady progress with the transition to ASU Adobe Sign. We are currently focusing on those with department email user accounts (i.e. chemistry@asu.edu) for the month of March. Our two prior survey communications have garnered a 50% response.  

Here are your next steps:

  • For those who have not responded, we will need you to complete the survey. In your ‘department email’ inbox, look for an email notification from UTO Service <aeaguila@asu.edu>. It will have important, detailed information that requires a response to proceed with your Group set-up.
  • For those who have responded, thank you! Your next steps have been emailed to both the department email and the Group Administrator.  

Here is what you need to know:

  • We have reserved the month of March for department users to migrate templates. Come April, we will open migration to everyone else. 
  • Please do not create a new Adobe Sign account using your @asu.edu email. To sign into ASU Adobe Sign, follow these instructions. 

Here is what’s coming:

  • Within the next week, the team will notify all active users regarding the creation of Group(s) and template migration.

For general assistance and other inquiries regarding ASU Adobe Sign, please submit a request here.


2/4/2022: ASU Adobe Sign is now available to send agreements (envelopes) for signature and create templates and webforms. Here is what you should do:

  • Starting the week of January 18, we will be reaching out to each unit that currently has a “department email” account in Docusign (i.e. chemistry@asu.edu). This is in preparation for transitioning to what Adobe Sign refers to as Groups.
  •  In the ‘department email’ inbox, look for an email notification from adobesign@asu.edu. It will have important detailed information that will require a response from you.

 If this doesn’t apply to you, you can begin using ASU Adobe Sign, see below!  

Here is what you need to know:

  • Please do not create a new Adobe Sign account using your @asu.edu email. To sign into ASU Adobe Sign, follow these instructions. 
  • For self-service learning on using ASU Adobe Sign, please complete this Career Edge curriculum. Also, bookmark the Adobe Sign Overview knowledge articles. Knowledge articles will be regularly updated and new ones written over the next several months. 

Here is what’s coming:

  • Within the next month, the team will begin the automation of migrating all templates from DocuSign. If you have a template in Docusign, we will convert it for you. If you don’t have a template you can create an Adobe Sign template yourself. Click here for instructions

For general assistance and other inquiries regarding ASU Adobe Sign, submit a request here.


1/14/2022: We are happy to report that ASU Adobe Sign is now available to send agreements (envelopes) for signature and create templates and webforms. Here is what you should do:

  • Starting the week of January 18, we will be reaching out to each unit that currently has a “department email” account in Docusign (i.e. chemistry@asu.edu). This is in preparation for transitioning to what Adobe Sign refers to as Groups.
  •  In the ‘department email’ inbox, look for an email notification from adobesign@asu.edu. It will have important detailed information that will require a response from you.

 If this doesn’t apply to you, you can begin using ASU Adobe Sign, see below!  

Here is what you need to know:

  • Please do not create a new Adobe Sign account using your @asu.edu email. To sign into ASU Adobe Sign, follow these instructions. 
  • For self-service learning on using ASU Adobe Sign, please complete this Career Edge curriculum. Also, bookmark the Adobe Sign Overview knowledge articles. Knowledge articles will be regularly updated and new ones written over the next several months. 

Here is what’s coming:

  • Within the next month, the team will begin the automation of migrating all templates from DocuSign. If you have a template in Docusign, we will convert it for you. If you don’t have a template you can create an Adobe Sign template yourself. Click here for instructions

For general assistance and other inquiries regarding ASU Adobe Sign, submit a request here.


9/15/2021: ASU announces its departure from DocuSign, with plans to employ the use of Adobe Sign. The convenient, cloud-based e-signature service is stated as being underway, and scheduled for completion prior to June of 2022. Training modules in a soon-to-come Adobe Sign toolkit to boost ease of use are also scheduled to be created around that timeframe.