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My ASU Help

ASU has enhanced how students get support. Students now have 24/7 access to personalized help, create and track requests, and search student-centric knowledge articles through My ASU Help.

A few important notes:

  • Please direct students to the My ASU Service Center at my.asu.edu/service to get personalized support.
  • Although staff might have “View as” student access, students need to log into My ASU Help to submit their own requests.

To view the students’ My ASU Help experience, watch the video tutorial below.