Request Student Clicker Support
Before you request support, please…
- Make sure your registered Device ID in your Turning Account matches your Device ID on the back of your clicker.
- Make sure your Device ID is free of typographical errors.
- You have reviewed the entire grade book in Blackboard for clicker points for your class.
- You are on the correct channel for your classroom.
- You have logged in properly with your ResponseWare Account.
Still, need help from the Clicker Support team?
- NOTE: The ASU Clicker Support Team can assist you with clicker registration and firmware upgrades. We cannot replace broken clickers.
- NOTE: Grades are awarded at the discretion of your instructor. If you have questions about your grades/points, you will need to contact your instructor.
This form is for student clicker support. For faculty support, visit the Faculty Support Request form.