Tech Studio Services

 

Wifi: To login to the encrypted wireless on your device:

1.    Select the wireless settings

2.    Select ASU from the list of wireless networks

3.    Log-in with your ASURITE ID and password and accept the certificate if prompted

Experience Center: The Experience Center is the front door for all ASU services and provides the highest level of service and support to our ASU family and beyond. Whether you need technical support, ID services, financial aid answers, or other assistance, the Experience Center is here to help.

Duo Two-factor: The facts are that ASURITE accounts compromises have dropped considerably with the implementation of two-factor.  While the external threats have remained relatively constant at 172 billion per year, our instances of potentially compromised accounts dropped by roughly 40%, from 663 in 2016 to 393 in 2017. Exchange email is the final faculty and staff service where we are adding this protection.

ASU has enabled Duo two-factor authentication for ASU Exchange email accounts to protect against the significant increase we have seen in phishing attacks.

Anti-malware: The information security team suggests several anti-malware tools. All antivirus solutions should be properly configured to automatically retrieve the latest updates, perform regular scans, and scan files on access.

Computer hardware and software diagnostic support is available on-site.