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SIO: Program Management

ASU-UTO Programs

A program is considered a collection of projects that share similar strategic visions. A program can consist of a number of projects directly related to a specific software type (i.e. Salesforce, Peoplesoft, eAdvisor) or it can span a general UTO theme (i.e. Information Security, Cloud Initiative). A program will usually have an enterprise-wide reach with a positive impact on students, faculty, and staff while maintaining alignment with ASU’s Mission & Goals. A program will also have the necessary components of a budget for future project utilization to enable the program to make fiscally sound decisions. This budget will generally match the timing and vision of a program’s 1-, 3-, and 5-year strategic goals. Finally, a program may have an exit strategy as a piece of technology or software enters a “maintenance” phase or an “end of life” phase.

Learn About the Programs

Each program consists of a set of individual projects, each of which aligns with the University’s strategic goals. 

Cloud

Cloud

Cloud Roadmap

Put in place the infrastructure to support UTO’s vision for being 80% in the cloud over the next 5 years

  • Network, Storage, Compute, IAM, Security, Reliability, Redundancy, DR
  • Data center and data warehouse migrations to a cloud solution
  • Cloud environment and application architecture 
  • Application and platform enhancement and migration to cloud environment
  • Procure resources necessary to complete program scope and ongoing maintenance 
  • Manage vendor relationships and delivery of services

 For more information, contact Ryan Hendrix.

eAdvisor

eAdvisor

eAdvisor Roadmap

  • Manage provost owned enterprise applications that support undergrad retention and graduation rates; DARS, BAMM, Degree Search, Pathway Tracker, TCG, College Scheduler, Pathway Builder, Plan Extensions, Me3, Class Search. 
  • Manage and maintain resource utilization of resources in support of the eAdvisor suite of tools. 
  • Develop and enhance the technology that supports the eAdvisor suite of tools

For more information, contact Michael Hurtado.

Information Security

Information Security

Information Security Roadmap 

  • Support ISO’s mission: ASU’s Information Security Office is committed to preserving the confidentiality, availability, and integrity of ASU’s information resources while preserving and nurturing the open information-sharing requirements of its academic culture. 
  • Help to manage and maintain the annual ISO budget process through program management strategy and project portfolio management.

For more information, contact James Celmer

Peoplesoft

Peoplesoft

Peoplesoft Roadmap

  • Maintain the health of the PeopleSoft ERP
  • Maintain and publish outage and maintenance schedules.
  • Sustain the integrations between Campus Solutions and HCM as each system is upgraded/updated
  • Use standard practices and tools to build skill and cross-train across teams

For more information, contact Mary Larson.

Salesforce

Salesforce

Salesforce Roadmap

  • Through Project Connections, we are able to deliver on our commitment to provide exemplary service and effectively communicate with our constituents across multiple channels using cloud, mobile and social technologies. This 360-degree approach allows our constituents to engage with us on their platform of choice for an enhanced and extremely personalized experience.
  • Implement tools and processes to support Student Initiatives, Help Desk, Recruitment, Retention (Student Success), Marketing and Communication, Corporate Relations and Constituent 360 Views.

For more information, contact  Katherine Ranes.

Student Administration Futures

Student Administration Futures

Student Administration Futures Roadmap

  • ASU is an innovative and growing institution.  Technology is a lever to achieve the goals and mission of institution including academic quality, accessibility and sustainability.  The Student Administration functions partner with our students and partners so that services can be delivered using stable, transparent and self-service methods.

For more information, contact Mary Larson.

Student Success Suite

Student Success Suite

Student Success Suite Roadmap

  • Develop enterprise solutions that fully integrated for Faculty, Coaches and Advisors outreach (Inspire and Salesforce)
  • Provide enterprise solution that focuses on the student experience for scheduling appointments (Student Appointment Scheduler)
  • Provide students with information that allows them to make better financial and career decisions (GetSet, iGrad, Degree Search, Me3, Career Milestones & Digication)
  • Deploy Illume solution to assist with the development of institutional data models to predict student success that will measure the impact of interventions

For more information, contact Michael Hurtado.

Program Management Team

The Program Management team at Arizona State University oversees a number of programs that are sponsored by the University Technology Office with a direct effect on the ASU-community, to include students, faculty, and staff. The team helps to ensure that the programs, and projects undertaken within those programs, are directly benefiting the University’s Mission & Goals. The team is made up of highly experienced project managers that are able to provide expert advice to program stakeholders and customers.

A primary responsibility for the team is to provide advice to program stakeholders that ASU program investments (time, resources, funding) maximize value, minimize risk, and ensure transparency for stakeholders and customers. This is done by continuous monitoring of the projects within each program. In addition to the primary responsibilities outlined above, the team also helps to prioritize projects within the program to ensure the items most integral to the success of the University’s Mission & Goals are brought to the forefront.

Program Managers

A Program Manager is a dedicated, experienced, and professional-minded resource. Program Managers have extensive backgrounds in various project management methodologies and are able to think outside of the box to create and utilize solutions while effectively communicating to support the needs of a dynamic higher-education IT department. A Program Manager is able to efficiently manage the timing and execution of the projects contained in the program based on their  knowledge of the overall scope of the projects, the strategic vision, and the resources available.


Dale Levesque
Director IT


Ryan Hendrix
Cloud Initiatives


James Celmer
Information Security


Mary Larson
Peoplesoft


Katherine Ranes
Academic Technologies
Student Administration Futures


Michael Hurtado
eAdvisor
Student Success Suite