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Ask ASU: FAQ

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Welcome to the Frequently Asked Questions page. Here you will find all of our most asked questions regarding the ASU skill.

What is “Ask ASU” and what is it capable of doing?

What is “Ask ASU” and what is it capable of doing?

Ask ASU is a voice enabled application, better known as a “skill,” for the Amazon Alexa personal assistant. You can use the skill to ask about upcoming sports and entertainment events, business hours for ASU related businesses, or random ASU facts.

Who is “Ask ASU” for?

Who is “Ask ASU” for?

The skill will be made available in the Amazon skills store for free. Students, faculty, alumni, or anyone interested in ASU should use the skill.

Where will “Ask ASU” be used?

Where will “Ask ASU” be used?

The skill can be used anywhere with an Alexa-enabled device. 

Why are we doing this?

Why are we doing this?

ASU is the #1 school for innovation, and voice is a part of the future of interfacing with the digital world. This pilot will test what a voice assistant can contribute to the smart campus of the future.

Small/short intro to the Tooker pilot

Small/short intro to the Tooker pilot

If you are a student living in Tooker house, there is a unique opportunity to have an Echo Dot in your room! For more information, please visit Engineering's website.

Is Alexa recording everything I say?

Is Alexa recording everything I say?

When the Echo Dot detects the wake word, or you press the action button on top, the light ring around the top of your Amazon Echo turns blue to indicate that the Amazon Echo is streaming audio to the cloud. When you use the wake word, the audio stream includes a fraction of a second of audio before the wake word, and closes once your question or request has been processed.

Where can I find more info?

Where can I find more info?

More information can be found by visiting the Amazon FAQ page.

ASU’s privacy statement

ASU’s privacy statement

These policies fall within the overarching ACD125: Information Security Policy which defines the boundaries of acceptable use of ASU computing and communication resources. Visit ASU's Privacy Statment for more information. 

Questions about how to connect your Echo Dot to the ASU network?

Questions about how to connect your Echo Dot to the ASU network?

Please reference this Knowledgebase article for more information.