Chris Richardson - Product Ownership and Leadership Development
Chris Richardson is the Deputy Chief Information Officer of Product Ownership and Leadership Development at Arizona State University, organized as part of ASU’s University Technology Office. Mr. Richardson and his team are responsible for aligning with key stakeholders to lead the strategy, upgrade cycle, new functionality enhancements, and maintenance of a number of Enterprise applications across the diverse landscape of ASU; key applications to note include myASU, eAdvisor, uAchieve, Salesforce, and Peoplesoft. In addition to development and business analysis with these and other applications, Mr. Richardson’s team is advancing the landscape and vision of mobile applications and standards, web standards, and a User Experience Center of Excellence.
Chris Richardson recently joined ASU from Honeywell where he held a number of positions over an 11- year career. His most recent role was Senior Director of IT Service Delivery for the Performance Materials and Technologies business group, global accountability of all application and infrastructure operations for a $12B organization. As Director Service Operations Support of the centralized infrastructure organization, his team supported more than 120,000 employees globally for their Service Desk and desktop support experiences, the identity and access management for their systems, the monitoring of critical infrastructure, and all ITIL process ownership for incident, problem, knowledge, access and event management. He has also held responsibility as Director for Desktop Services, Senior Program Manager, IT Audit Manager, European Manager Co-Sourcing, and Senior Business Analyst in the Transportation Systems business group.
Mr. Richardson has also been responsible for product and web development at his own companies, Tru Realty and ASPACT Schools (no longer in existence), as well as at Talisma Corporation and License Online.
Chris holds a double Bachelor of Science in Zoology and Fisheries from the University of Washington, a Master of Arts in Teaching from the University of Puget Sound, and a Master of Business Administration (MIS, Finance, and Entrepreneurship emphases) from the University of Arizona. During Chris’ working career he has obtained PMP, CIPP, and ITIL Expert Lifecycle certifications; he was also a part of Honeywell’s Pathways, IT Leadership Development, and HITS Leadership IT Functional training programs.