Plans and Reports

Five-Year Information Technology Strategic Plan (2008-2012)

This document presents the Strategic Plans for Arizona State University's University Technology Office (UTO) for the period 2008-2012. The plans represent the strategic priorities necessary to guide UTO in its support of the University's growth in the coming years.

ASU has a vision to become the exemplar for the New American University, measured not by who we exclude, but rather by who we include; pursuing research and discovery that benefits the public good; and assuming major responsibility for the economic, social, and vitality and health and well-being of the community.

The mission of the University Technology Office is to provide technology leadership for the New American University through the Development, Support and Operation of innovative technology solutions and services that advance learning and discovery at Arizona State University.

UTO Operations is focused on making today as good as yesterday. The UTO Operations team works to ensure that ASU's technology services are continuously available and reliable. The Operations team also works to ensure those services are provided as efficiently as possible and that changes to the operational environment are properly managed.

UTO Development is focused on making tomorrow better than today. The UTO Development team is responsible for working with all of ASU's administrative units as well as students and faculty to continually improve the information technology environment at ASU in support of university priorities.

UTO Support is focused on providing excellent customer service every day. The UTO Support team works to create "raving fans" of ASU's technology services by providing in-person, online, and self-service aid to ASU's students, faculty, and staff. The UTO Support Team works closely with UTO Operations and Development to make ASU's technology environment understandable and an enhancement to productivity.

This five-year plan outlines the major technology initiatives that ASU expects to undertake in support of the University's plan for 2008-2012. These initiatives will help promote student success, ensure efficient administrative operation, improve the quality of the undergraduate and graduate educational experience, advance research and creative activity, and help ensure the privacy and security of the University community.

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• The Faculty Technology Advisory Board is composed of senior faculty members chosen by the Deans at the invitation of the Provost. The Faculty Technology Advisory Board helps the University better understand the technology priorities of the faculty.
  

  Download a PDF of Advisory Board membership

• The Faculty Technology Focus Group is also composed of faculty members chosen by the Deans at the invitation of the Provost. The Faculty Technology Focus Group helps the University Technology Office evaluate new technology initiatives and ensure usability and continuous improvement.
  

  Download a PDF of Focus Group membership